Privacy Policy

1. Introduction

Rox Music Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

When you contact us through our website or engage our services, we may collect:

• Name
• Email address
• Business name
• Message content and project details

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our custom song and audio services
• Send you updates about your project
• Send promotional communications (only with your consent)
• Improve our website and services
• Comply with legal obligations

4. Email Communications (CAN-SPAM Compliance)

We comply with the CAN-SPAM Act. When we send marketing emails:

• We will not use false or misleading subjects or email addresses
• We will identify the message as an advertisement in some reasonable way
• We will include the physical address of our business
• We will honor opt-out/unsubscribe requests promptly (within 10 business days)
• We will allow users to unsubscribe by using the link at the bottom of each email

To opt out of future marketing emails, click the "unsubscribe" link in any email or contact us directly.

5. Data Storage and Security

We store your data using secure cloud services with industry-standard encryption. While we implement appropriate technical and organizational measures to protect your personal data, no method of transmission over the Internet is 100% secure.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., email services, payment processors)
• Legal authorities when required by law
• Professional advisors as necessary

7. Your Rights (CCPA/GDPR)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of the sale of personal information (we do not sell data)
• Non-discrimination: We will not discriminate against you for exercising your rights

To exercise any of these rights, please contact us using the information below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: